CRM Integrated IVR VOIP Booster

24*7

Enable Fast & Unobstructed Interviews and Surveys 24*7

Marketing & Pre-Sales are the first touch point with audience. Its essential to measure and enhance their productivity for “Market Research Organizations”

Google AdWords

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Keyword Research

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Enable Fast & Unobstructed Interviews and Surveys 24*7

VOIP IVR is enabled with all country’s country code

Competitive Analysis

CRM Monitors and Records all calls, map with Interview & Contact ID

Link Building

CRM Sense the Time Zone and Enable the dialing in Working hour of time zone of contact

Keyword Research

Get Intelligent Campaign Insight Analytics

Implement Right Outgoing numbers that resonates best with your campaign location

Calls are placed along with an IVR and the receiver gives his input through the keypad menu

With API integrations calls can be placed on any database, be it on google sheets or stored in CRM

Link Building

Outbound calls on the database can be scheduled for later time as per your convenience

Competitive Analysis

Get complete report of calls attended and missed along with their call duration on CRM dashboard

Link Building

All the outgoing calls and callers’ conversation with the agents are recorded and stored on cloud mapped with associate and Contact ID in CRM

Link Building

CRM integrated Seamless with vide capacity for CATI Associate Seats & for multi location

Reporting

  • Real-Time Reports.
  • Outbound Calling Reports.
  • Research Associate Interview /Survey call Reports.
  • Time Clock Reports.
  • System Reports.
  • Custom Reports.

Management and Reporting

  • Real-time campaign display screens.
  • Set user levels and permissions for certain features and campaigns.
  • Managers can listen-in on Interview /Survey conversations.
  • Managers can enter conversations with agents and customers.
    • Managers can change the selected queues for an agent.
    • Separate Time-clock application to track user work time.
    • Web-based administration.
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Organize your team and track every customer interaction with your CRM

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Reach & Engage

Use precise targeting to find the right prospects and grow your audience. Capture their attention with messages that match who they are.
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Nurture & Educate

Grow your relationship with your audience by providing tailored guidance. Help them learn what's available to address their needs.
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Convert & Close

As their confidence in you grows, provide individual audience members with well-timed calls to action to take the next step with you.
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Support & Grow

Delight each customer by knowing what they want, when they want it. Make them so happy that they buy more and tell others why they did.